You have the questions. We have the answers.

If you can't find the information you're looking for in the FAQ (Frequently Asked Questions) section, please use the contact form below or call us at 041 854 78 80. We are happy to assist you and answer all your questions.

The maintenance interval depends on the manufacturer's specifications and also on the intensity of use of the system. We offer tailored maintenance solutions for every type of system and application area. Please inquire with our customer service representatives for more information.

In order for us to take responsibility for the long-term and optimal care of our customers' systems, a high level of product-specific training for our service technicians is necessary. Additionally, the prompt availability of spare parts is of great importance for professional customer service. This can only be ensured for our own products.

You can contact Garaventa Lift/Rigert customer service at telephone number 041 854 78 00. Our customer service representatives will take your report. In many cases, a malfunction can be narrowed down and resolved by our customer service over the phone. If this is not possible, we have a dense network of service technicians throughout Switzerland who can quickly assist you. Our service technicians are also available on Saturdays, Sundays, and public holidays. Contact our hotline.

After the commissioning of a stairlift or vertical lift system, the responsibility for carrying out the maintenance scope defined by the manufacturer is transferred to the owner. We recommend entrusting the maintenance to a specialized company. This ensures that the regular and correct maintenance of your system is guaranteed in the long term.

The price of a Garaventa Lift/Rigert maintenance contract depends on the product type and the intensity of use of the system. Our customer service will provide you with a customized proposal for a maintenance contract tailored to your situation.

After the warranty period, only the expenses incurred for the repair will be invoiced to keep the cost as low as possible. Repairs are, of course, free of charge (labor and materials) during the agreed warranty period.

Find the service center nearest to you in the "Service Centers" section on this page.

Do you have any more questions?

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