Garaventa Lift customer service

Our service technicians are available 365 days a year!

We provide impeccable, efficient, and reliable customer service. The size of our customer service team is crucial, as it enables us to operate extensively, quickly, and flexibly. Therefore, the customer service departments of Garaventa Liftech AG, Treppen- & Senkrechtlifte, and Rigert Treppenlifte have been merged and continued under the umbrella of Garaventa Liftech AG. Technical support is available daily, including weekends and holidays, from 07:30 to 17:30.

Is your system experiencing a malfunction?
Contact our hotline at 041 854 78 00 /

Our range of services:

  • Maintenance: Ensuring the preservation and availability of your system
  • Troubleshooting: Nationwide, with assistance from local service centers
  • Spare Parts Service: Large inventory for swift delivery
  • Modernizations: Bringing your system up to the latest technological standards
  • Personnel Evacuations: In collaboration with third-party providers
  • Rigert - Garaventa Lift: We maintain the largest customer service network in the industry
Garaventa Lift service centers in Switzerland

Service centers

Even after purchasing a system, our customers benefit from our local service centers for customer service and after-sales support. We have over 20 trained and skilled service technicians across Switzerland, equipped with fully stocked service vehicles, ready to promptly assist you when needed.

  • Your contacts in customer service:

    Your contacts in customer service:

    If you have any questions about your stairlift or lift, feel free to give us a call.

  • Selcuk Bastas

    Selcuk Bastas

    Head of Dispatch, Mobility
    Direct Line: 041 854 78 57

  • Andreas Bognar

    Andreas Bognar

    Customer Service / Revisions
    Direct Line: 041 854 78 64

  • Susanne Imhof

    Susanne Imhof

    Customer Service Officer
    Direct Line: 041 854 78 99

  • Caroline Furrer

    Caroline Furrer

    Customer Service Officer
    Direct Line: 041 854 78 39

  • Philipp Klöti

    Philipp Klöti

    Customer Service Officer
    Direct Line: 041 854 78 31

  • Kaya Özgür

    Kaya Özgür

    Customer Service Officer
    Direct Line: 041 854 78 70

  • Roger Leuenberger

    Roger Leuenberger

    Team Leader, Home Lifts
    Direct Line: 041 854 78 47

Personnel evacuations

For evacuation (personnel rescue), we recommend entering into an intervention service contract with Securitas AG (a partner of our customer service). You can directly arrange the contract with Securitas.

Key Depot: Thanks to deposited keys, evacuations in emergencies are effortless.
Personnel Rescue: National network / Around the clock
Professional 24-hour Central Service: Reception of your call around the clock.
For further information: Contact our customer service representatives.

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FAQ Garaventa Lift sml

FAQ (Häufig gestellte Fragen)

Unsere FAQ-Sektion ist eine nützliche Ressource, um Antworten auf häufig gestellte Fragen zu finden. Bevor Sie uns kontaktieren, werfen Sie einen Blick auf unsere FAQ, um möglicherweise bereits eine Lösung für Ihr Anliegen zu finden. Wir haben die am häufigsten gestellten Fragen für Sie zusammengestellt, um Ihnen Zeit und Mühe zu sparen. Falls Ihre Frage nicht beantwortet wird, zögern Sie nicht, uns zu kontaktieren. Wir helfen Ihnen gerne weiter!

FAQ Link

Do you have some questions?

We are happy to assist you further – simply fill out the contact form, and we will get back to you, or feel free to call us directly.

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